Why is my Astro A50 headset not turning on?

Having Astro A50 headset with yourself while playing games on XBOX, Playstation and on pc/mac that every professional gamer demands because of its durability, premium quality, solid battery life and much more. But, suddenly if your Astro A50 headset not turning on then what do you do in this situation?

Astro A50 headset not turning on
Astro A50 headset not turning on

No idea? Well, In this article, I will tell you how you can solve the problem of the Astro A50 headset not working?

Fair enough?🔥

However, I assume you are in the right place here at Beat mentors where you will get all the knowledge related to sound technology and much more.

My sincere advice to you is to stay focused and read all the way so that you can understand it well😀

Make sense?🔥🔥

So without further addition let’s discuss

Why is my Astro A50 headset not turning on?

There are numerous reasons why your headsets are not turning On. It can be a technical reason or negligence.

1.) Check the charging status

Check the charging status
Check the charging status

The very first step you need to check the battery charging status. Before coming to the conclusion you must check that headsets are fully charged or not and if not then first try to charge them out. once the headsets are charged and if still, headsets are not turning On then the issue is different

So firstly you should check the charging status. Ok?

2.) Battery issue

Battery issue
Battery issue

The second thing you can do a thing if your headsets are not working then there is a possibility that the charger battery is down so, what you can do is to borrow a charger from your friend/mates and then try to charge it and if it charges, then the problem is with the charger and if not, then it’s an issue with your headsets.

And this problem is very common so you need to check it out.

3.) Try another power source

You must give try to use another power source( adaptors) if you see no positive results which I mentioned above, why I am saying this because we tend to charge with any charger which is in front of us and ignore the output required by the headsets to charge.

And this can also lead to battery damage if you use cheap chargers to charge your headsets.

If the output requirement is high for headsets and adapter power is low then it will surely take more time to charge & vice-versa. So what I am trying to say is that if that method works then the problem is with your power source, not with your headsets.

So if your headsets are not turning On, then maybe there is a power source or battery problem in your headsets, so make sure you should try this method.

4.) Check the temperature of the room

It is possible that your Astro A50 headsets not getting enough airflow to stay cool, so the battery could be overheating and shutting down to protect itself. In this case, try to let it sit in a cool place and see if it will be On or not.

so to avoid that situation you should keep away your headsets from that temperature.

5.) Reset the Astro A50 headsets

One of my friends suggested the method which worked for him. And the same I will reveal you to guys.

  1. First Press and hold the power button for a few seconds.
  2. Then the next step you need to do is to hold the Game mode button & Dolby button at the same time
  3. For better execution, you need to keep pressing both buttons for 30 seconds at least.
  4. Now your headphones are reset
  5. If you’re confused about whether the headset is reset or not, what you need to notice is that if the headset is reset, then the battery indicator will be shown to you & vice-versa.

6.) Astro customer support

Astro customer support
Astro customer support

The very important point you need to focus on is that if your headset doesn’t turn on then you need to talk to Astro support for help & you can also check the warranty information. Mostly in most countries, there is a warranty of 1 year which covers faulty defective parts or manufacturing default

Note: They even cover the cost of shipping charges in case if have to send the headsets through shipment.

7.) Take it to the professionals

If your headset is not turning on & exceeds the warranty period then what you can do is take your headset to the professionals. And don’t waste your time in that situation by experimenting yourself if obe methods aren’t working well.

So make sure if you are not electronically sound then take your headsets to the nearest local shop & see what happens.

Here is the small video about how to fix the problem of Astro A50 not turning On

What are the issues with Astro A50 headsets you may face?

Don’t take me wrong, these headphones are at top of the list when it comes to problems faced by users and in all the situations a simple reset can solve the problem easily which I mentioned above.

Here are the problems

  1. Your Astro A50 is not turning On.
  2. There is no power light on your headsets
  3. The sound is not working( you don’t hear anything)
  4. The microphone is not working( no one can able to hear you)
  5. Astro A50 is unable to connect or pair to your device.


How do you know if my Astro A50 is charging?

When your Astro a50 headset is charging, then it shows solid orange during charging & when it gets fully charged then it will show solid red.

How long does Astro A5o take for fully charged?

Usually, it takes 1.30-2 hours to fully charged with a micro-USB cable and it takes more than 4 hours with the dock.

How long does Astro A50 last?

It will take 8-10 hours max and it also depends on your usage like how much you set the volume of the headset.

Is Astro owned by Logitech?

Astro Gaming is part of the multi-brand company of Logitech.


It doesn’t matter how costly you buy the headsets they always have issues, so in that situation, you have to act smart enough and you have to do experiments from your side before going to the conclusion of changing or buying a new headset.

So I hope I have reviewed everything you need to know.

Happy Reading🔥